Supercharge your B2C conversations

Neon is a mobile marketing and communications platform tailored to engage customers through four distinct channels : WhatsApp, SMS, USSD and Shortcode

Amplify your marketing and customer service experiences.

Drive uptake of your product through well curated campaigns. Measure impact during and after the campaign through real-time dashboards .

WhatsApp for Business.

Engage customers on a channel with 40% response rate.

View in detail

Connect

With mobile phone penetration averaging at 91% in Kenya and 81% in Africa, Neon enables you to reach any user possessing either a smartphone or a feature phone.

Engage

Converse with your customers across the various channels offered by Neon specifically WhatsApp, USSD, SMS and Shortcode.

Convert

Neon’s campaign module enables brands to win new customers and cross-sell and upsell to their existing base through reward-based campaigns.

LATEST POSTS FROM OUR BLOG WITHIN THE SPACE OF MOBILE COMMUNICATIONS

Neon is your ideal communications partner

We don't just provide the infrastructure, we join you in building seamless user experiences.

360 DEGREE SUPPORT

Engage us today and watch as we make your B2C interactions more useful, more immediate, more intimate and ultimately, more human
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Get a verified badge from Facebook certifying that you are a genuine brand authenticizing your campaign and securing trust amongst your customers

Utilize the same customer care and marketing platform across all the territories that your business occupies hence saving on expansion costs and a ensuring seamless user experience

Every message that fails to deliver is rerouted to a different channel after a specified amount of time. Automatic responses are set for all messages from customers to the brand

WHAT THEY ARE SAYINGGREAT MINDS IN THE COMMUNICATIONS SPACEPARTNERS OF INFLUENCE

Have clear visibility over delivery rates of your messages. Know how your campaign is performing and adjust accordingly.

Steadily grow your contact database and utilize it in for cross-sell and up-sell campaigns in future.

Select the channel based on cost and criticality of campaign.Consider which channel to use based on industry standard of response rate.

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OUR CLIENTS

Sambaza, a radio-driven PR campaign that leveraged on Neon to handle listener interactions

A mobilization campaign that leveraged on Neon to drive shareholders to sell their shares

FACTS & FIGURES

There are over 5 billion global messaging accounts (The population of earth is 7.7 billion).WhatsApp alone processes more messages than all of SMS.Mobile penetration in Kenya stands at 91% by Q1 2019 while that of Africa stands at 80%. 70% of all mobile phone users own smartphones in Kenya. 12 billion messages were sent in Q4 of 2018 down from 15 billion text messages in the previous quarter. WhatsApp has 12 million users in Kenya. 

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